Where emails go to die
People who use flagging or another system to keep track of emails that need a response
People who trust their own memory and instincts to get them through the week
Here is one of the big office truths: we are all morons incapable of remembering the simplest things. Seriously. All of us forget no less than 27 things we’re supposed to do every day. 9,742 a day if you’re a big idiot.
Microsoft, in an uncharacteristic moment of brilliance, invented “flags” for emails. Granted, in a more characteristic moment of dumbassery, they decided to let you use 5 different colors of flags (and concluded that one color is best again in 2007), but the flag is a wonderful, wonderful, underutilized thing.
Flags say, “Hey dumbass, don’t forget about me,” without the nagging boldness of an unread email. While several people use the “Mark Unread” technique, it is clearly inferior: I know you’ve read that email 132 times and had to mark it unread every time saying, “Oh yeah, that’s important, but not right now. Let me hide it in a population of other emails that will look the same when I come back and try to find this one.” The problem is that you can’t tell the difference between these unread emails and your legit unread emails, so you’re just playing pop-a-mole with your emails until you get over your laziness and actually do one of these things you’re being asked to do.
But there is another whole population of people who uses no method of flagging emails whatsoever. They will read an email, intend to follow up on it, and will forget about it for the rest of their lives. Like an ad for a charity. Not using a system is a guarantee that 65% of the people you work with think you’re a forgetful moron. The other 35% are just as checked out as you are.
Start using your email flags and set up a filter that shows you just flagged emails. Not only will you thank me, but everyone else will too. And you’ll probably get a promotion out of it because you’ll finally be doing something other than panning for email gold every time you open Outlook.
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3 Responses to “Where emails go to die”
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Why do you need to flag emails when you have a secretary that prints your email, brings it to you, waits for you to handwrite a response on it, takes it back to her desk, and then types your response and sends it on your behalf?
True f’ing person BTW.
If I could, I totally would.
Garrett, my boss is just like that.